Refund policy
We offer a 45-day return policy, which means you have 45 days after receiving your item to request a return.
To be eligible for a return, your item must be:
- In the same condition that you received it
- Unworn or unused
- With tags (if applicable)
- In its original packaging
- Accompanied by a receipt or proof of purchase
To start a return, contact us at leonidasrgold@gmail.com.
Returns must be sent to the following address:
2243 Villa Verano Way, Kissimmee, FL, United States
If your return is accepted, we will provide:
- A return shipping label
- Instructions on how and where to send your package
Important: Items sent back without first requesting a return will not be accepted.
If you are located outside the United States, shipping times for returns may be longer.
For any return-related questions, contact us at leonidasrgold@gmail.com.
Damages and Issues
Please inspect your order upon arrival.
If your item is:
- Defective
- Damaged
- Incorrect
Contact us immediately so we can evaluate the issue and resolve it.
Non-Returnable Items
The following items cannot be returned:
- Perishable goods (food, flowers, plants)
- Custom or personalized products
- Personal care goods (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
We also do not accept returns on sale items or gift cards.
Exchanges
The fastest way to get a different item is:
- Return the original item
- Once approved, place a new order
Refunds
Once we receive and inspect your return, we will notify you of approval status.
If approved:
- Refunds are issued to your original payment method
- Processing time: up to 10 business days
Please note:
- Your bank or credit card provider may take additional time to process the refund
If more than 15 business days have passed since approval, contact us at:
leonidasrgold@gmail.com